ElephGame Terms and Conditions: Philippines Betting Rules

1. Acceptance of Terms

By accessing ElephGame's website or any of its affiliated apps, you automatically agree to these terms and conditions, our Privacy Policy, and our Responsible Gaming guidelines. These documents collectively make up the full agreement between you and ElephGame. If any provision of these terms is found to be invalid or unenforceable under Philippine law, the remaining provisions shall continue in full force and effect.

ElephGame reserves the right to revise these terms and conditions at any time without prior notice. Any changes take effect immediately upon posting on the site. Continued use of the platform after an update constitutes your acceptance of the revised terms. We encourage members to review this page regularly so they are always up to date.

2. Eligibility

To use ElephGame and participate in any form of online betting, you must meet all of the following eligibility requirements:

• You must be at least 21 years of age as required by Philippine gaming regulations.
• You must be a legal resident of or physically located in a jurisdiction where online betting is permitted.
• You must not be a current employee, contractor, agent, or affiliate of ElephGame or any of its partner companies.
• You must not be on any self-exclusion list or barred from gaming activities by any regulatory authority.
• You must have full legal capacity to enter into a binding agreement under Philippine law.

ElephGame takes age verification seriously. If we have reasonable grounds to suspect a member is underage, we reserve the right to suspend the account, freeze all funds, and require documentary proof of age before allowing access. We do not permit minors to bet — walang lusot dito.

3. Account Registration

Each individual is permitted to hold only one (1) registered account on ElephGame. Duplicate accounts, including those created under different names or email addresses, are strictly prohibited. If we detect multiple accounts linked to the same person, device, IP address, or payment method, we reserve the right to close all associated accounts and forfeit any outstanding balances.

3.1 Accurate Information

When registering, you agree to provide truthful, complete, and up-to-date personal information, including your full legal name, valid Philippine ID, date of birth, and contact details. ElephGame may request supporting documents at any time for identity verification purposes (Know Your Customer / KYC). Failure to comply may result in account suspension.

3.2 Account Security

Your account credentials — username and password — are your sole responsibility. Do not share your login details with anyone. ElephGame will never ask for your password via email, chat, or phone. If you suspect unauthorized access to your account, contact our support team immediately. We are not liable for losses caused by unauthorized use of your account due to your own negligence.

4. Deposits & Withdrawals

ElephGame supports a variety of local Philippine payment channels to make depositing and withdrawing as convenient as possible for our members:

• E-Wallets: GCash, Maya, GrabPay, Coins.ph
• Bank Transfer: InstaPay, PESONet, BDO, BPI, UnionBank
• Cards: Visa and Mastercard (issued by Philippine banks)

4.1 Deposit Rules

All deposits must be made from accounts or payment instruments registered in your own name. Third-party deposits are not permitted and may result in account termination. Minimum and maximum deposit amounts are specified within the platform and may vary by payment method. All transactions are processed in Philippine Peso (₱).

4.2 Withdrawal Rules

Withdrawals are processed to the same payment method used for the original deposit, where possible. Before your first withdrawal, you must complete the KYC verification process. ElephGame reserves the right to request additional documentation before processing any withdrawal. Standard processing times are one (1) to three (3) business days, though most withdrawals are completed faster. ElephGame does not charge transaction fees on standard withdrawals, though your bank or e-wallet provider may apply their own charges.

5. Bonuses & Promotions

ElephGame regularly offers promotions, bonus credits, free bets, cashback rewards, and referral incentives to our members. All promotions are governed by specific terms and conditions that are published alongside each offer. These terms and conditions incorporate the general promotion rules outlined here.

5.1 Wagering Requirements

Bonus funds are not immediately withdrawable. Unless otherwise stated in a specific promotion, bonus funds must be wagered a minimum number of times (the "wagering requirement") before they can be converted to real withdrawable cash. The applicable wagering multiple is stated on each promotion page.

5.2 Abuse of Bonuses

ElephGame employs detection systems to identify bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using VPNs or proxy services to circumvent regional restrictions, placing low-risk hedged bets to satisfy wagering requirements, and colluding with other members. Any account found to be abusing bonuses will be subject to immediate suspension and forfeiture of all bonus-related winnings.

5.3 Promotion Changes

ElephGame reserves the right to modify, pause, or cancel any promotion at any time. If a promotion is cancelled mid-campaign, eligible members will be notified and any already-credited bonus funds will be honored under the original terms.

6. Betting Rules

All bets placed on ElephGame are subject to our standard betting rules. By placing a bet, you confirm your understanding and acceptance of the following:

• All bets are final once confirmed. ElephGame does not accept bet cancellations except in clearly defined circumstances (e.g., event postponement per applicable sport rules).
• Minimum and maximum bet limits apply to all markets. These are displayed at the time of bet placement.
• In the event of a technical error or obvious pricing mistake, ElephGame reserves the right to void bets placed at erroneous odds.
• For live/in-play betting, odds fluctuate in real time. ElephGame is not responsible for connection issues that may affect the timing of bet placement.
• Results are determined based on official scores and outcomes from relevant governing bodies (e.g., PBA, FIFA, Riot Games for esports).
• Winnings are credited to your account balance as soon as results are confirmed and settled.

Specific rules apply to individual game types such as PBA Betting, Esports Betting, Pusoy, and Fishing Games. These are published in the respective game sections of the platform. Members are responsible for reading and understanding game-specific rules before participating.

7. Prohibited Conduct

ElephGame maintains a fair, safe, and transparent gaming environment for all members. The following conduct is strictly prohibited and will result in immediate account suspension, termination, and possible legal action:

• Using automated tools, bots, scripts, or software to place bets or access the platform.
• Exploiting software bugs or platform vulnerabilities for financial gain.
• Engaging in money laundering, fraud, or any form of financial crime through the platform.
• Providing false personal information during registration or KYC verification.
• Harassment, threats, or abusive behavior toward other members or ElephGame staff.
• Collusion with other members to manipulate game outcomes or promotional outcomes.
• Accessing ElephGame from jurisdictions where online betting is prohibited.
• Sharing your account with any other person, or allowing minors to use your account.

If prohibited conduct is confirmed, ElephGame will close the account, freeze all associated funds pending investigation, and report the activity to the appropriate Philippine regulatory authorities where required by law.

8. Privacy & Data

ElephGame collects and processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). By using our platform, you consent to the collection, storage, and processing of your personal information as described in our Privacy Policy.

We collect data including your name, contact details, IP address, device identifiers, and transaction history for the purposes of account management, fraud prevention, legal compliance, and improving our services. We do not sell your personal data to third parties. Your data is stored on secure servers and protected by industry-standard encryption.

9. Limitation of Liability

To the maximum extent permitted by Philippine law, ElephGame shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of — or inability to use — the platform, including but not limited to loss of winnings, loss of data, or interruption of service due to technical failures.

ElephGame makes no guarantee that the platform will be available 100% of the time, free from errors, or free from viruses or other harmful components. We will make reasonable efforts to restore service promptly in the event of downtime but cannot guarantee specific recovery times.

Gambling involves risk. Members acknowledge that they engage in betting activities entirely at their own risk. Past winnings do not guarantee future results. If you feel that gambling is negatively affecting your life, please visit our Responsible Gaming page for support resources.

10. Account Termination

10.1 Termination by You

You may close your ElephGame account at any time by contacting our customer support team. Before closure, you should withdraw any remaining real-money balance. Once an account is closed, any remaining bonus funds will be forfeited. We process closure requests within 48 business hours.

10.2 Termination by ElephGame

ElephGame reserves the right to suspend or terminate any account at its sole discretion, including but not limited to: violation of these terms and conditions, fraudulent activity, abusive behavior, failure to complete KYC, or inactivity for more than 12 consecutive months. In the event of termination due to a breach of these terms, any remaining balance may be withheld pending investigation.

10.3 Self-Exclusion

If you wish to take a break from gambling, you may request a temporary suspension or permanent self-exclusion through our Responsible Gaming page. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines, unless otherwise resolved through our internal dispute resolution process first.

In the event of a dispute regarding a specific bet or transaction, please contact ElephGame customer support first. We aim to resolve all complaints within 5 business days. If you remain unsatisfied, you may escalate to the relevant regulatory authority.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, or anything else related to your ElephGame account, our support team is ready to help. You can reach us at:

• Email: support@elephgame.best
• Live Chat: Available 24/7 on the ElephGame platform

We respond to all email inquiries within 24 hours. Para sa mas mabilis na sagot, gamitin ang live chat — laging may tao na handang tumulong.